platinum play casino withdrawal
The Platinum Play Casino team work hard at ensuring all withdrawals are processed as fast as we can. Processing fees should be up front. The jackpots for these slots get so big because of Microgaming's central shared prize pool to which Platinum Play belongs. Deposits well outnumber withdrawal methods, but there still should be plenty of choices for even the most discriminating customers. If you could be anywhere you wanted right now, would it be in one of the glitzy mega casino resorts of Las Vegas playing your favorite slot or table game?
All transactions can be tracked at Platinum Play
Phone, email, live chat, Skype, WhatsApp, and good feedback from players who have contacted Platinum Play's customer service For a sizeable casino on the full site, it was surprising to see only about a third of the games available for smartphones and tablets.
Additionally, none of the specialty games appear at all, progressive jackpots are limited to just four games, and video poker is whittled down to seven, so there's quite a big difference between the full casino and the mobile version.
Platinum Play's Malta licensing is listed under Digimedia Limited along with other sites including royalvegascasino. Gambler forums provide relatively high marks for Platinum Play from its bonus program to its extensive Microgaming library.
While there isn't anything notable to say about Digimedia, the Fortune Lounge Group did have some player complaints regarding unfair bonus practices, but that was nearly a decade ago, and all current accounts indicate that things have changed for the better as players are mainly positive regarding the casino group.
Unlike most sites that have all of the player exclusions clearly spelled out in the terms and conditions section, Platinum Play is not as revealing when it comes to its invited list. From its registration page, we've deduced that UK and US players are not allowed to register as well as anyone from Australia, Italy, France, Spain, and some other locations.
To find out if you're "in," click register and pull up the complete drop-down list of countries. If you're someone who loves options, you should enjoy the financial selections offered by this casino. The menu is lengthy and circles the globe with standards like instant banking and credit cards but then provides for localized versions like Przelewy 24, iDebit, and Pago en Efectivo. With a name like Platinum Play, we thought the site would be dazzling.
It sounds so upscale that web designers could undoubtedly impress with some rich-looking features. Instead, it does have a somewhat different feel as the homepage is mainly black, gray and white with some red that jumps off the page, but we don't get the upscale vibe that the name implies.
To be honest, we like to see even more software companies integrated for more quantity and variety, but this site uses quite a bit of Microgaming's catalog and offers games, so there are plenty of different options from which to select.
Both companies provide top-notch software for the best online experience so the casino itself shouldn't disappoint. Unlike the banking area with a list that goes on and on, you won't find a long list of promotions on platinumplaycasino. The main focus is on the welcome package, which is a five-part offer. Aside from the new player award, there is usually one limited time promotion. We'll detail the latest one just to give you an idea of the types of games and rewards that players can get in on after they're registered and have a balance in their betting account.
The wagering requirement does warrant some review by players as it's somewhat confusing with how it's structured.
The rollover is 40 times, and it applies to the bonus balance but meeting the obligation is a bit trickier. It does sound complicated but everything is computerized and tracked so you should be able to review your status in your account area and, if you need assistance, be sure to contact customer service. By all means, don't try to cash out anything until you're entirely certain that your bonus obligation has been met first.
The last promotion that Platinum Play ran was called Wild Wins II and it's a revisit to a previous game that was played before. We like these kinds of opportunities because they're not directly linked to deposit activity. There's a progress bar, and betting equates to rewards points that then fill up that bar. Whenever it's full, the player gets a spin on the wheel. Most casinos have some loyalty or VIP club, and this casino is no different.
The rewards program starts everyone out with 2, points and then points are earned based on the game that's played. Slot games provide faster accumulation, while classic blackjack takes times the betting to earn one point.
The rewards go beyond points for cash. There are birthday bonuses, monthly loyalty bonuses, weekly promotions, and accelerated earnings depending on the club level. There are only four levels: Silver, Gold, Platinum, and Diamond and every new player who makes a deposit is a Silver status member. The benefits of this club will be significantly higher than the rewards program as it does cater to the big money bettors. There is a massive list of banking options for Platinum Play players say that three times fast.
Deposits well outnumber withdrawal methods, but there still should be plenty of choices for even the most discriminating customers. The only notable exception was Bitcoin. It's not included as a financial possibility. When you initially register, you'll choose from one of 15 different currency options to make things easier. You can select from any of the following, and if you need to switch, you should be able to contact customer service after you've finalized your registration as well.
Before we get to the selections, we do want to note that the casino does an above average job in presenting their financial services. There's a comprehensive deposit list that also indicates which of the options can also be used for payouts.
Additionally, credit card, web wallet, prepaid method, etc. The only thing that is missing: The casino states "Withdrawals may be subject to processing fees at the discretion of the casino. We don't see any note about fees for deposits, even in the terms and conditions, so we assume that there are none. But, as always, you'll want to check with the casino customer service before you conduct any banking just to make sure you have all of the pertinent information for your location, currency, and financial method.
Rather than separate everything out into deposit and withdrawal menus, the following is the complete list of all the banking options the casino offers:. Just over the mark - the Platinum Play Casino offers casino games ranging from slots to video poker to table and some specialty varieties in the mix as well. The casino is provided by Microgaming, one of the leaders in online gaming software. These are well-known and highly sought after jackpot opportunities.
Before we get into the gaming options, you should know that the library will vary depending on location and whether you're using the instant play or the download option.
We're taking a look at the instant play casino as many people don't want a casino taking up space on their PC or Mac. Using just one software company does limit a site to particular selections, but with games and plenty of tables, video poker, and specialty options in addition to more than slots, there's not much we can complain about as far as variety. We don't publish any private information.
The only people who can see your complaint right now are you and me. I may give access to a Platinum Play rep if they wish to discuss the issue with you directly. Before the complaint is published after we've sorted the issue I go through and remove all personal information email, username, name etc.
I've just heard back from Platinum Play. They've confirmed that they've received your utility bill and bank statement and that these have passed verification.
The current issue is with your ID card - the image sent hasn't been clear enough to pass verification. What Platinum Play require is for you to take a photo of yourself holding your ID card up next to your face. Thanks for your patience and let me know when you've submitted this so I can confirm that Platinum Play have received it.
I've just heard back from Platinum Play and they've confirmed that they've received your documents and you should now be free to withdraw your funds the withdrawal may already be in process to your Moneybookers account, but double check that.
As to the issue you emailed me about - not being able to log in - this was a temporary setting while your documents were being reviewed and you should be able to log in fine now. I'm going to hold this complaint open until you confirm that you've received your funds. Let me know when they turn up: Due to a move of residence to a restricted country, blahedfor's account has been closed, but both parties are happy with the result and we consider this complaint Resolved!!
You must be logged in to post a comment. Get up to 12 exclusive bonuses What's so special about our bonus reviews? We respect your privacy and won't share your email address. Platinum Play — withdrawal problem Ruling Resolved - After the security requirements were met Platinum Play paid the player in full. All the best P. Thank you very much Read the casino review 5 Responses.
Hi blahedfor - thanks for getting in contact!